Yes, walk-ins are accepted, but it is best to call ahead and make an appointment.

For your first appointment it is important to bring your ID, insurance card, or verification of income if you would like to apply for a discount. You should also bring your, or your child’s, vaccine information, and all of your medications.

If you are an established medical patient, you may request an appointment with a therapist on your own or you may be referred by your medical provider. You or the provider may request a brief visit with a behavioral health provider during your medical visit.

Yes! If you need to go to an emergency room, have a procedure done or see a specialist, it is important to tell them who your provider is and also let BCHC know so that we can update your medical record.

Patients have better health outcomes when they see the same provider at each visit. This is a good way for us to get to know you and create an individualized plan of care.

Please contact us as soon as you think your child needs to be seen. You can bring your child in without an appointment, but it is best to call ahead.

Two pay stubs, last year’s W-2 form, a letter from your contractor/employer or a letter from a social service agency (such as the office for unemployment).

Result time varies according to the test being done; results for most tests are back within 1 week. We will notify you by mail when your results are available. Please call us if you have not received results within two weeks.

Our providers strive to prescribe enough medication for the time until your next visit. However, we don’t want you to run out of your daily medications, so call us so we can help with refills or needed appointments.

Bluegrass Community Health Center discounts are based on federal Poverty Guidelines, which consider household income and household size, to decide who is eligible for a sliding scale discount. no one will be denied access to service due to their inability to pay. Clerical staff can help you determine what this means for you.  Click here to see our sliding scale policy and sliding fee application.